TechKnowledge Birmingham is a web-based, just-in-time knowledge transfer company. Our methodology is built around video snippets. Our system is not a traditional Learning Management System, but it includes most of those features. It is not intended to be an eLearning system, but it can be formalized to the point that it becomes an eLearning system.
Most organizations do a poor job of information/knowledge dissemination:
To their employees.
To their customers.
Minimize information overload and knowledge retention issues.
Quick return on investment.
Deliver real-time support internally and externally.
Decrease support costs.
Increase customer satisfaction.
Cloud-based application; no need for additional hardware. Platform as a
Augment traditional training & support by delivering information through
a “toolbox” of short video snippets.
Can be “pushed” to a desktop, laptop, tablet, or smart phone.
Powerful search engine. Lightning-fast. Fast-twitch society wants
Competitive Advantages: A Paradigm Shift
Increased productivity: 24/7 accessibility.
Work and knowledge transfer are synchronized.
Replicate subject matter experts.
Use as front-line customer/tech support.
Ramp up new employees quickly.
Allows employees to be entrepreneurial as it relates to organizational
A forum that allows knowledge workers/customers to build a
The database provides transcripts and endless reporting tools.
OfficeOnDemand provides instant assistance with Microsoft Office 2007
(2010 coming soon). Barriers become speed bumps for those of you who use
Office on a regular basis. Retain what you use regularly. Maintain easy
access to short video snippets to help you with sporadic tasks.
Platform as a Service: TechKnowledgeOnDemand?
We provide the platform—you control the content.
Empower subject matter experts to build and upload content.